Terms & Conditions
1. Introduction
Welcome to https://zoneworld.in/ (“Website”). This Website is operated by Zone Lifestyle Private Limited (“Company”). The Website is intended solely for the purpose of offering information related to our services. These Terms and Conditions (“Terms”) govern your access to and use of the Website which offers an online purchasing service which allows you to purchase a selection of items as available on our Website (“Services”).
By using the Website, you agree to comply with these Terms, which outline the conditions under which we provide our Services and your rights and responsibilities as a user. The information and Services provided on the Website are designed to give you the best shopping experience.
These Terms of Service (“Terms”/ “Terms of Service”) and other terms and conditions of the Website, govern your visit and use of the Website for Services to be availed form the Company.
Throughout the site, the terms “we”, “us” and “our” refer to the Company and "you", "your" and/or “Users” refers to the user of the Website. The Company offers this Website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. You must be 18 years of age or older to visit or use the Website in any manner. If you are under the age of 18, you should review this Terms of Service with your parent or legal guardian to make sure that you and your parent or legal guardian understands and agrees to it and further, if required, you shall perform or undertake such activities which will entitle you to enter into a legally binding agreement with the Company. By visiting this Website or accepting this Terms of Services, you represent and warrant to the Company that you are 18 years of age or older, and that you have the right, authority and capacity to use the Website and agree to and abide by this Terms of Services.
These Terms of Service are an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, rules made thereunder, and any other applicable statutes, as amended from time to time. These Terms of Services does not require any physical, electronic or digital signature.
Please read these Terms of Services carefully. By accessing the Website, and utilising the Services on the Website, you indicate, agree and acknowledge that you understand, agree and consent to this Terms of Services and other terms and conditions of the Website (“Agreement”), and to the collection and use of information in accordance with this Terms of Services.
Your use of the Services on behalf of your organization shall also be governed by this Agreement.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at support@getzone.co.in so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.
2. System Requirements
Use of the Services requires one or more compatible devices, internet access (fees may apply), and may require obtaining updates or upgrades from time to time. Because use of the Services involves hardware, software, and Internet access, your ability to access and use the Services may be affected by the performance of these factors. High speed internet access is recommended. You acknowledge and agree that such system requirements, which may be changed from time to time, are your responsibility.
3. Services
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by Us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Term.
4. Accounts
Use of Services on the Website is available only to persons who can form legally binding contract. When you create an account with us, you guarantee that you are above the age of 18 years, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website. The Company will not be responsible for any consequence that arises as a result of misuse of any kind that may occur by virtue of any person registering for the Service.
Users need to sign up for a user account by providing all required information in order to access or use the Services. We recommend that User sign up for user accounts by providing their valid contact information. You agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the sign up process; and (b) maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if the Company has reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, the Company may terminate your user account and refuse current or future use of any or all of the Services.
You are responsible for maintaining the confidentiality of your account and/or password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
5. Communications
When You use the Services or send emails or other data, information or communication to the Website, You agree and understand that you are communicating with the Company through electronic modes and other telecommunication modes and by using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send via any and all electronic, digital and other telecommunication modes. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at support@getzone.co.in
6. Fees and Charges
The Company reserves the right to charge fees for providing various services on the Website and change its policies thereafter and from time to time. The Company may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event the Company reserves the unrestricted and discretionary right to change, rearrange, add or delete services offerings, the selections in those offerings, prices, and any other service may offer, at any time and accordingly, reserves, the right to introduce fees for the new services and/or for some or all of the existing services on the Website, as the case may be. Changes to the fee and related policies shall automatically become effective immediately once implemented on the Website. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to the Company. The Company will endeavour to notify you of any such change and its effective date.
Pricing / typographical error: If the Company comes across any typographic errors with respect to pricing or services information, the Company shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from the customer within 90 (ninety) business days of such corrective action taken. It is hereby clarified that in the event of such pricing or typographical error, the Company shall in no event be responsible to compensate the User for any loss, or against any liability caused to the User.
If you wish to cancel your online registration or request a refund, please provide the payment details (Date of Payment, Transaction ID, and Registration ID) along with the reason for cancellation. Refunds will be processed within 10 (ten) working days, subject to administrative approval, and will be issued in full (net of any applicable charges) if no Services have been availed.
7. Content
Our Service allows you to access the data, store, share and otherwise make available certain information, text, graphics, or other material and forums and other Services (“Content”). You are responsible for Content that you access on the Website or through Service, including its legality, reliability, and appropriateness.
You shall not post, host, display, upload, modify, publish, transmit, store, update or share any Content or information on the Website.
You specifically agree that the Company shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received through the Website. Further, under no circumstances, the Company shall be liable for any unlawful act of the User or its affiliates, relatives, employees, agents including but not limited to misuse of any data, unfair trade practices, fraud, cyber squatting, hacking and other cyber crimes.
In addition, any data, information, material and other content found on or through the Website are the property of the Company or licensed to the Company. You may not modify or other content, whether in whole or in part, without express advance written permission from us.
You understand that the Company has the right at all times to disclose any information (including the identity of the User providing information or materials on the Website) as necessary to satisfy any law, regulation or valid governmental request, or in response to any court order or summons. In addition, the Company can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
8. Use of the Website and the Services
You may use the Website and the Services only for lawful purposes and in accordance with these Terms of Services.
You hereby agree not to use the Website and the Services:
(a) In any way that violates any applicable national or international law or regulation.
(b) For the purpose of exploiting, harming, or attempting to exploit any person or harm minors in any way by exposing them to inappropriate content or otherwise.
(c) To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
(d) To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
(e) In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
(f) To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.
Additionally, you agree not to:
(a) Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
(b) Use any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, process, program or means to access the Website and/or the Service for any purpose, including monitoring or copying any of the material on the Website.
(c) Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
(d) Use for any purpose that is unlawful or otherwise prohibited by these Terms of Services, or for other activity which infringes the rights of the Company or others;
(e) Use any device, software, or routine that interferes with the proper working of the Website.
(f) Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
(g) Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which the Website is stored, or any server, computer, or database connected to Service.
(h) Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
(i) Take any action that may damage or falsify Company rating.
(j) In any way decompile, reverse engineer, or disassemble any material or content on the Website.
(k) Otherwise attempt to interfere with the proper working of the Website and the Service.
9. Commitment to Ethical Practices
9.1. Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products or services of third parties.
9.2. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
10. Disclaimer of Warranties and Limitation of Liabilities
10.1. We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
10.2. In no case shall the Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
11. Colour Disclaimer
We strive to ensure our product images accurately represent our items. However, slight variations in colour may occur when you receive the product. This can be attributed to several factors:
(a) Device Differences: Colours may appear differently on various devices such as phones, laptops, and tablets. A colour that looks electric blue on your phone might appear more teal on your laptop.
(b) Lighting Variations: Studio lighting can influence the way colours are perceived in our images. The shade you see under studio lights might differ slightly from what you see under natural sunlight or indoor lighting.
By purchasing from the Website, You acknowledge that these slight colour variations are possible and do not constitute a defect. This does not imply that every product will have a noticeable variation, but the actual shade might appear even more stunning in person.
12. Intellectual Property
The Website and its original content, features and functionality, structure, expression, “look and feel”, all graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (“Company Data”) are and will remain the exclusive property of the Company and its licensors. The Website is protected by copyright, trademark, and other applicable laws in the jurisdiction applicable to the operations of the Company. Our trademarks may not be used in connection with any product or service without the prior written consent of the Company.
Except as expressly provided in these Terms of Services, no part of the Website and no Company Data may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial use, without the Company’s express prior written consent. Company Data on the Website is solely for your personal, limited and non-exclusive use. Use of the Company Data on any other web site or networked computer environment or use of the Company Data for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights, and is prohibited.
13. Copyright Policy
We respect the intellectual property rights of others and expect our users to do the same. The Company may terminate in appropriate circumstances the accounts of users who infringe or are believed to be infringing the rights of copyright holders.
14. Error Reporting and Feedback
You may provide us either directly at support@getzone.co.in or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback shall not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
15. Indemnity and Limitation Of Liability
Except as prohibited by law, you will hold us and our licensor, officers, directors, employees, other licensee and agents harmless for any loss, damage, or claim, however it arises (including attorneys’ fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any central, state, or local laws, statutes, rules, or regulations or terms of service, even if the company has been previously advised of the possibility of such losses or damage or claims. Except as prohibited by law, if there is liability found on the part of the company, it will be limited to the amount paid by you for the products and/or services on the Website.
Under no circumstance, including, but not limited to, negligence, shall the company be liable for any indirect, incidental, special, exemplary, damages for lost profits, business interruption and loss of programs or information arising out of the use of or inability to use the Website or consequential damages that result from the use of, or the inability to use, including but not limited to the information, content, materials on the Website, or any part thereof. While the company shall take reasonable precautions against security breaches, the Website or internet transmission is not completely secure, and as such, the company shall not be liable for any indirect, special, exemplary, or consequential damages that may result from unauthorized access, hacking, data loss, or other breaches that may occur.
16. Termination
We may terminate or suspend your account and bar access to the Website or any of the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms of Services or any other Agreement.
If you wish to terminate your account, you may simply discontinue using Service.
All provisions of these Terms of Services which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Notwithstanding the foregoing, if you breach these Terms of Services or Privacy Policy or other rules and policies, the Company reserves the right to recover any amounts due and owing by you or to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
17. Governing Law, Jurisdiction and Dispute Resolution
These Terms of Services shall be governed and construed in accordance with the laws of India, which governing law applies to agreement without regard to its conflict of law provisions, and any disputes relating to these Terms of Services and other Agreements will be subject to the exclusive jurisdiction of the courts of Mumbai, India.
18. Force Majeure
The Company is not liable for any delay in the performance or non-performance of any of its obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactments of any kind, or accident or non-availability/ delay in transport, any endemic, pandemic, epidemic or outbreak of any disease including Covid-19.
19. Changes To Service
We reserve the right to withdraw or amend our Services, and any service or material we provide via the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website or the Services, or the entire Website, to users, including registered users.
20. Amendments To Terms
We may amend this Terms of Services at any time by posting the amended terms on the Website. It is your responsibility to review these Terms of Services periodically.
Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently, so that you are aware of any changes, as they are binding on you.
By continuing to access or use our Website and the Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website and the Service.
21. Waiver And Severability
No waiver by Company of any term or condition set forth in these Terms of Services shall be deemed to be a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert any right or provision under Terms of Services shall not constitute a waiver of such right or provision.
If any provision of Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms of Services will continue in full force and effect.
22. Assignment
The Company may transfer, sub-contract or otherwise deal with its rights and/or obligations under these Terms of Services, and/or relevant service agreements, without notifying you or obtaining your consent.
You shall not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Terms of Services.
23. Acknowledgement
By using the Website or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.
24. Contact Us
Please send your feedback, comments, requests for technical support by email:support@getzone.co.in.
In accordance with the Information Technology, 2000 and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of the Grievance Officer are provided below:
Attn: support@getzone.co.in
Zone Lifestyle Private Limited
Address: 801&803, Floor-8, Plot-212, East Wing,
Tulsiani Chamber, Nariman Point, Mumbai, Maharashtra, India, 400021
Email: support@getzone.co.in